Switching an LMS can be a confusing task, especially when you consider switching from a dysfunctional clunky LMS to a more modern system. The most common questions people usually ask themselves are:
- How will I migrate the existing data?
- What kind of third-party integrations must I look for?
- What features must I look for in the new system?
All these questions and more, make switching an LMS a tough decision.
In this blog, we take a look at how a smooth crossover can be achieved when moving from one system to another, and what you must consider when switching your system.
Understanding Your Current LMS
The decision to switch your LMS generally arises from shortcomings and difficulties in operating the system. The ideal method of selecting an LMS starts by listing the shortcomings of your current system, followed by identifying the good/likeable aspects of it. By combining the features you liked using and the features your existing system lacked, you are left with a substantial list of features based on which the next LMS can successfully be identified. However, it is important to identify features based on actual needs and not wants. By selecting an LMS with extra features that you may never require, you end up purchasing a system that may be complicated to navigate due to the presence of additional unrequired features.
Switch to a Future-Proofed LMS
When switching an LMS, the obvious agenda behind the decision is to upgrade to a better system. However, what constitutes a better LMS? The answer is – an LMS with features that are future-proofed for a more significant portion of the oncoming future. And that means features that remain relevant from anywhere between 5 – 10 years. A few features which should be future proofed are:
- Mobile-first design: An LMS built as a functioning mobile app first, followed by a PC version ensures your LMS is entirely compatible with mobile phones of all shapes and sizes.
- Possess a native application and not an app shell: An LMS built to function in a proper mobile app built for both iOS and Android, and not as a mobile shell app which opens in a web-browser with limited functionality.
- Modern UI & UX: Clutter-free interface and easy navigation, looks and operations that are futuristic for years to come.
- Easy integrations: The ability to integrate third-party systems allows the LMS to communicate with these platforms, transferring useful information with regards to changes, additions, and deletion of data commonly stored in an organization’s database.
Data Migration Plan and Third-Party Integrations
One of the most crucial questions to ask and consider when switching from one system to another is what features does the new LMS provide to integrate with third-party systems? Will it integrate data from the old system easily? These questions are of great importance and define the smooth transition from one system to another. Ideally, a good LMS allows you to integrate with third-party systems easily. These systems include CRM, HR, and Excel sheets. The advantage of easy integration is the ability to load previously stored user data, job roles, department names, and team information directly from one of these systems. This saves the time and efforts of manually entering information. Furthermore, the LMS should be able to integrate legacy courses from the older LMS system easily, avoiding the need to recreate new courses. Additionally, SSO (single sign-on) integrations allow users to sign into all systems that run internally on the organization’s server. When an LMS is SSO integration-compatible, users sign in centrally to the server do not have to enter a password for the LMS.
Third-party integrations and the ability to upload legacy software easily makes an LMS a user-friendly platform. Looking for such features in the new LMS system is very important.
Support and Training
When operating a new LMS, there are challenges to face and a learning curve to complete as associated with operating any new system. Depending on how complicated your old LMS was and how advanced the new system is, the learning curve can be a shorter or a longer one. The general rule when selecting an LMS is to look for a vendor who is ready to provide sufficient after sales support. This includes training on how to operate the system, and support to resolve any initial issues faced during the setup. A good vendor can be shortlisted based on two important after sales services provided:
- Customer success team: A team responsible for ensuring the complete success of your organization as it implements the new LMS. From training, to doubt solving, this team ensures your LMS is a total success.
- Customer support: A subsection of the customer success team, but has an umbrella of responsibilities which revolve around providing support, solving issues, and servicing the LMS once purchased.
It is very important for an organization to have support from the vendor in the form of these two teams since they help in ensuring the new LMS, data migration, and transfer of courses is a real success.
There are more factors to consider when switching an LMS and shortlisting a vendor. For a more detailed article on how to select an LMS vendor click here to know more. You contact us if you’re looking to switch your current LMS by reaching out to us firstname.lastname@example.org or click here and we will get back to you shortly.